Stay
Connected
X

Stay Connected

Enter your information for our seasonal newsletter and promotions.

/

Resort Policies

Cancellation Policies

Summer Cancellation Policy for May 1 – October 31

7 days prior to arrival

All reservations or individual nights cancelled within 7 days of arrival will be charged the first night.

Winter Deposit Policy for November 1 – April 30

72 hours prior to arrival

All reservations or individual nights cancelled within 72 hours of arrival will be charged the first night.

Please note that Early check-out, Late arrival, or No-Show reservations will also be charged for the first night of their reservation. Group bookings are subject to the terms and conditions outlined in the group agreement.

Please be sure to bring your Government Issued ID as it is required for security reasons for check-in along with a valid credit card (VISA, Master Card, AMEX). Credit cards are required to process a pre-authorization at check-in. Cash/Debit deposits are not accepted. The same credit card that the booking was made with will be required at arrival.

Age Policy

Guests must be 18 years of age, or older, with photo identification to reserve a room and to check-in. All guests under the age of 18 must be accompanied by a parent or legal guardian.

Road Conditions

Please stay informed of road conditions and ferry conditions.
Road Conditions
Ferry Conditions

Note that winter tires are required during the winter season (October 1 – April 30). Cancellations will not be accepted unless the ferries/roads are physically closed.

If you are uncertain about any of our policies, we encourage you to contact us. Please phone 1-250-725-4445 or email us directly at info@tinwis.ca. We look forward to welcoming you!